Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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22 results

Thule Rack Mounted Cargo Basket with Net

Thule Rack Mounted Cargo Basket with Net

SKU: VJT4Z7855100C

$599.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Thule Cross Bars for Factory Roof Rails

Thule Cross Bars for Factory Roof Rails

SKU: VFT4Z7855100A

$769.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Overland 180 Degree Driver's Side Awning

Overland 180 Degree Driver's Side Awning

SKU: VN1PZ99000C38A

$919.00

Pickup Required

Pickup: Free at Dealer

Yakima Seven Gallon Road Shower

Yakima Seven Gallon Road Shower

SKU: VNL1Z78550B44A

$599.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

19 - 22 of 22 results