Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Dash Letters - Electric Spice

                  Super Duty 2023-2025 Dash Letters - Electric Spice

                  SKU: VPC3Z9942528JC

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

                  SKU: VPC3Z16268F

                  $739.00

                  F-150 2021-2025 Polished Stainless Steel Lettering Tailgate Badge

                  F-150 2021-2025 Polished Stainless Steel Lettering Tailgate Badge

                  SKU: VML3Z9942528A

                  $59.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  F-150 Reg Cab 2021-2024 Chrome Body Side Molding for 6.5' Bed

                  F-150 Reg Cab 2021-2024 Chrome Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146G

                  $359.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Crew Cab Stainless Steel Step Bar Filler

                  Ranger 2024-2025 Crew Cab Stainless Steel Step Bar Filler

                  SKU: VR1WZ99200A20A

                  $579.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025, Lighted Ford Oval, Front LED for Vehicles w/Front Camera

                  Super Duty 2023-2025, Lighted Ford Oval, Front LED for Vehicles w/Front Camera

                  SKU: VPC3Z8A224DB

                  $309.00

                  Shipping: More inventory coming soon
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                  Putco Chrome 2pc Side Window Trim for Regular Cab w/Trailer Tow Mirrors

                  Putco Chrome 2pc Side Window Trim for Regular Cab w/Trailer Tow Mirrors

                  SKU: VFL3Z5420049K

                  $69.00

                  Pickup Required
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                  Super Duty 2017-2019 Air Design® Satin Black Tailgate Applique

                  Super Duty 2017-2019 Air Design® Satin Black Tailgate Applique

                  SKU: VHC3Z99425A34C

                  $329.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

                  Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

                  SKU: VPR3Z17626B

                  $169.00

                  Shipping: Ships by Apr 22
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