Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Trailer Hitch Ball Mount 2" Drop

Trailer Hitch Ball Mount 2" Drop

SKU: BL3Z19A282B

$35.00

Super Duty Regular Cab 2017-2025 Chromed Aluminum 5" Step Bars

Super Duty Regular Cab 2017-2025 Chromed Aluminum 5" Step Bars

SKU: HC3Z16450CB

$750.00

Pickup Required

Pickup: Free at Dealer

Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

SKU: VHC3Z16A550B

$659.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

F-150 2009-2014 Black Trailer Hitch Assembly 2" Receiver

F-150 2009-2014 Black Trailer Hitch Assembly 2" Receiver

SKU: CL3Z19D520A

$375.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Edge 2020-2024 Gatorback Blue Ford Logo Splash Guards Rear Pair

SKU: VLT4Z16A550C

$259.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 3D Multicolor Full Vehicle Cover w/o Roof Rails

Bronco 4Dr 2021-2024 3D Multicolor Full Vehicle Cover w/o Roof Rails

SKU: VM2DZ19A412G

$1,069.00

Shipping: Ships by Jan. 19

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Thule Rack Mounted Cargo Basket with Net

Thule Rack Mounted Cargo Basket with Net

SKU: VJT4Z7855100C

$599.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Expedition 2018-2021 Gatorback Flat Splash Guards Rear Pair

Expedition 2018-2021 Gatorback Flat Splash Guards Rear Pair

SKU: VJL1Z16A550A

$349.00

Shipping: Ships by Jan. 19

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Super Duty 2017 Chrome Electric Tailgate Latch Trim w/o LED

Super Duty 2017 Chrome Electric Tailgate Latch Trim w/o LED

SKU: VHC3Z1522404D

$99.00

Shipping: More inventory coming soon

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