Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Escape 2020-2024 Air Design® Door Molding

Escape 2020-2024 Air Design® Door Molding

SKU: VLV4Z1820049A

$229.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with Performance Pack, Pedestal/High Spoiler

Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with Performance Pack, Pedestal/High Spoiler

SKU: VRR3Z19A412J

$469.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Super Duty 2020-2022 Black Platinum SS Tailgate Lettering

Super Duty 2020-2022 Black Platinum SS Tailgate Lettering

SKU: VLC3Z9942528B

$159.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

SuperCab Bushwacker Black Rocker Panel Protection Trim

SuperCab Bushwacker Black Rocker Panel Protection Trim

SKU: VJL3Z1613208B

$249.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Explorer 2011-2017 Molded Black Splash Guards Rear Pair

Explorer 2011-2017 Molded Black Splash Guards Rear Pair

SKU: BB5Z16A550BB

$60.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Black

F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Black

SKU: VPL3Z16A550D

$299.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Explorer 2016-2017 Trailer Hitch

Explorer 2016-2017 Trailer Hitch

SKU: GB5Z19D520C

$375.00

Pickup Required

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C-MAX 2013-2018 Side Window Air Deflectors

C-MAX 2013-2018 Side Window Air Deflectors

SKU: VGM5Z18246B

$129.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Focus 2012-2018 5Dr Molded Splash Guards Rear Pair

Focus 2012-2018 5Dr Molded Splash Guards Rear Pair

SKU: BM5Z16A550A

$60.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

...

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