Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

SKU: DL3Z17696BA

$550.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Super Duty 2017-2022 Air Design® Black Satin Hood Scoop

Super Duty 2017-2022 Air Design® Black Satin Hood Scoop

SKU: VHC3Z16C630A

$419.00

Pickup Required

Pickup: Free at Dealer

Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Stainless Steel

Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Stainless Steel

SKU: VKB3Z99279D36B

$519.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Mustang 2015-2023 Matte Black Tri-Bar Stripe Kit

Mustang 2015-2023 Matte Black Tri-Bar Stripe Kit

SKU: VFR3Z6320000A

$79.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

F-150 Regular Cab 2015-2025 Chrome Aluminum 5" Side Step Bars

F-150 Regular Cab 2015-2025 Chrome Aluminum 5" Side Step Bars

SKU: FL3Z16450AB

$690.00

Shipping: Ships by Jan. 15

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Explorer 2022-2025 Gatorback Black Oval Splash Guards Rear Pair

Explorer 2022-2025 Gatorback Black Oval Splash Guards Rear Pair

SKU: VNB5Z16A550B

$249.00

Shipping: Ships by Jan. 15

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Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

SKU: VPR3Z17626B

$169.00

Shipping: Ships by Jan. 15

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F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

SKU: ML3Z17696BA

$880.00

Escape 2020-2022 Front & Rear Black Ford Ovals

Escape 2020-2022 Front & Rear Black Ford Ovals

SKU: NL8Z9942528AA

$160.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

...

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