Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco Sport 2021-2025 Side Retro Graphics, Mountain Design - Gray

Bronco Sport 2021-2025 Side Retro Graphics, Mountain Design - Gray

SKU: VM1PZ6320000C

$129.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

C-MAX 2013-2018 Molded Splash Guards Rear Pair

C-MAX 2013-2018 Molded Splash Guards Rear Pair

SKU: AM5Z16A550B

$60.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Ranger 2024-2025 Gatorback Front Splash Guard with Ranger Logo

SKU: VR1WZ16A550C

$319.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Air Design® Door Molding

Bronco 2Dr 2021-2024 Air Design® Door Molding

SKU: VM2DZ1820049B

$309.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Explorer 2022-2024 Timberline Dual Hood Stripe Graphics Kit

Explorer 2022-2024 Timberline Dual Hood Stripe Graphics Kit

SKU: NB5Z6320000B

$355.00

Shipping: Ships by Jan. 16

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Escape 2024 Graphics Kit, Cool Silver Side Stripes

Escape 2024 Graphics Kit, Cool Silver Side Stripes

SKU: PJ6Z5420000AB

$310.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Super Duty 2017-2022 Gatorback FX4 Splash Guards Front Pair

Super Duty 2017-2022 Gatorback FX4 Splash Guards Front Pair

SKU: VHC3Z16A550K

$369.00

Shipping: Ships by Jan. 16

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Transit Connect SWB Wagon 2014-2023 Side Window Air Deflectors 4-Piece Set

Transit Connect SWB Wagon 2014-2023 Side Window Air Deflectors 4-Piece Set

SKU: VGT1Z18246A

$89.00

Shipping: Ships by Jan. 16

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THULE Ladder Rack

THULE Ladder Rack

SKU: VJL3Z9955100B

$1,209.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

...

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