Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Overland 270 Degree Driver's Side Awning

Overland 270 Degree Driver's Side Awning

SKU: VNB3Z99000C38A

$1,169.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

SKU: 9L3Z15A416B

$100.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

F-150 2018-2020 Trailer Brake Control Jumper Wire Kit

F-150 2018-2020 Trailer Brake Control Jumper Wire Kit

SKU: JL3Z14A411C

$85.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

F-150 2015-2020 Driver Side Retractable Side Step for 5.5' Bed

F-150 2015-2020 Driver Side Retractable Side Step for 5.5' Bed

SKU: FL3Z1520040M

$380.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

Edge 2011-2014 Rear Bumper Protector

Edge 2011-2014 Rear Bumper Protector

SKU: BT4Z17B807A

$100.00

Shipping: Ships by Jan. 18

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Mustang 2024-2025 Air Design® Vapor Blue Quarter Window Scoop Kit (Coupe)

Mustang 2024-2025 Air Design® Vapor Blue Quarter Window Scoop Kit (Coupe)

SKU: VPR3Z63280B10AK

$359.00

Shipping: More inventory coming soon

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Transit 2020-2021 Hitch Wiring 4/7 Pin Harness

Transit 2020-2021 Hitch Wiring 4/7 Pin Harness

SKU: LK4Z15A416A

$355.00

Shipping: Ships by Jan. 18

Pickup: Free at Dealer

Ranger SuperCab CrewCab 2019-2023 Lund Fender Flares

Ranger SuperCab CrewCab 2019-2023 Lund Fender Flares

SKU: VKB3Z16268G

$469.00

Shipping: Ships by Jan. 18

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F-150 SuperCrew 2015-2020 Putco Black Platinum Rocker Side Molding for 6.5' Bed

F-150 SuperCrew 2015-2020 Putco Black Platinum Rocker Side Molding for 6.5' Bed

SKU: VFL3Z5420049G

$529.00

Pickup Required

Pickup: Free at Dealer

...

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