Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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249 results

Trailer Tow Wiring Kit

Trailer Tow Wiring Kit

SKU: FT1Z15A416A

$135.00

Pickup Required

Pickup: Free at Dealer

Yakima Roof Mounted Ski/Snowboard Rack

Yakima Roof Mounted Ski/Snowboard Rack

SKU: VKB3Z7855100E

$389.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Bronco 2021-2024 Tufskinz Bucking Bronco Logo Door Sill Protector Kit for 5-Door

SKU: VM2DZ99132A08E

$59.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 Floor Liner for Carpet Flooring

Bronco 2Dr 2021-2024 Floor Liner for Carpet Flooring

SKU: M2DZ5413300AA

$205.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Bronco 2021-2024 Single Cross Bar

Bronco 2021-2024 Single Cross Bar

SKU: M2DZ7855100AA

$220.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Bronco 2021-2024 TufSkinz Eruption Green Grille Lettering

Bronco 2021-2024 TufSkinz Eruption Green Grille Lettering

SKU: VN2DZ9942528AG

$49.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Thule X-Large Rack Mounted Cargo Box

Thule X-Large Rack Mounted Cargo Box

SKU: VM1PZ7855100H

$799.00

Pickup Required

Pickup: Free at Dealer

Bronco 2021-2024 Front Corners Exterior Trim Trail Armor

Bronco 2021-2024 Front Corners Exterior Trim Trail Armor

SKU: VM2DZ7816F210A

$169.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Cargo Area Security Drawer

Bronco 4Dr 2021-2024 Cargo Area Security Drawer

SKU: VM2DZ78115A00E

$789.00

Shipping: Ships by Dec. 5

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...

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