Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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254 results

NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

SKU: VJL3Z10C744AS

$29.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Bronco Branded Roll-Up Tool Set

Bronco Branded Roll-Up Tool Set

SKU: VM2DZ17003A

$349.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Bronco 2024 Trailer Tow Kit

Bronco 2024 Trailer Tow Kit

SKU: VP2DZ15A416B

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Bronco 2021-2024 Molle Straps

SKU: VM2DZ99550B25A

$19.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

On-Road Assistance Kit

On-Road Assistance Kit

SKU: VM1PZ19F515A

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Shipping: Ships by Dec. 29

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Hitch Receiver Aluminum Cap w/ Bronco Logo

SKU: VM2DZ17F000A

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Bronco 4Dr 2021-2024 Floor Mount Cargo Net

Bronco 4Dr 2021-2024 Floor Mount Cargo Net

SKU: VM2DZ5446046B

$19.00

Shipping: Ships by Dec. 29

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Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ash Cup Coin Holder Kit w/o Lighter Element

Ash Cup Coin Holder Kit w/o Lighter Element

SKU: 5L8Z7804810AAA

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Shipping: Ships by Dec. 29

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...

28 - 36 of 254 results