Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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53 results

Trailer Hitch Ball Mount 2" Drop

Trailer Hitch Ball Mount 2" Drop

SKU: BL3Z19A282B

$35.00

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

SKU: VM1PZ7855100K

$259.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Escape 2013-2019 Side Window Air Deflectors

Escape 2013-2019 Side Window Air Deflectors

SKU: VGJ5Z18246A

$99.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Yakima Rack Mounted Stand Up Paddleboard Carrier

Yakima Rack Mounted Stand Up Paddleboard Carrier

SKU: VKB3Z7855100H

$359.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Chrome Plated Wheel Locks For Exposed Lugs

Chrome Plated Wheel Locks For Exposed Lugs

SKU: F6SZ1A043AA

$70.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Commercial Use Roadside Assistance Kit with Ford Logo

SKU: VJL3Z19F515BA

$219.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Escape 2013-2019 Molded Splash Guards Rear Pair

Escape 2013-2019 Molded Splash Guards Rear Pair

SKU: DJ5Z16A550BA

$60.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Escape 2013-2019 Low Profile Side Window Air Deflectors

SKU: VJ5DZ18246A

$109.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Escape 2013-2019 4pc Med. Light Stone Carpet Floor Mat Set

Escape 2013-2019 4pc Med. Light Stone Carpet Floor Mat Set

SKU: FJ5Z7813300AA

$140.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

...

28 - 36 of 53 results