Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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37 results

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

SKU: VM1PZ7855100AA

$429.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Trailer Hitch Ball Mount 2" Drop

Trailer Hitch Ball Mount 2" Drop

SKU: BL3Z19A282B

$35.00

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

SKU: VM1PZ7855100K

$259.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Expedition EL 2009-2017 Cargo Area Liner

Expedition EL 2009-2017 Cargo Area Liner

SKU: 7L1Z6111600BA

$130.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Commercial Use Roadside Assistance Kit with Ford Logo

SKU: VJL3Z19F515BA

$219.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

SKU: VKB3Z7855100AD

$709.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Trailer Hitch 2 5/16" Ball 1" Shank

Trailer Hitch 2 5/16" Ball 1" Shank

SKU: BL3Z19F503A

$35.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ash Cup Coin Holder Kit

Ash Cup Coin Holder Kit

SKU: AL3Z7804788AA

$35.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Chrome Plated Wheel Lock Kit for Exposed Lugs

Chrome Plated Wheel Lock Kit for Exposed Lugs

SKU: 6L3Z1A043AA

$70.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

19 - 27 of 37 results