Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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107 results

Expedition 2018-2024 Smoke Hood Deflector

Expedition 2018-2024 Smoke Hood Deflector

SKU: JL1Z16C900A

$125.00

Zinc Plated Wheel Locks for Hidden Lugs

Zinc Plated Wheel Locks for Hidden Lugs

SKU: FL1Z1A043A

$70.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Protective Seat Covers for Pets for 2nd Row in Taupe

Protective Seat Covers for Pets for 2nd Row in Taupe

SKU: VJL1Z7863812A

$429.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Thule Canoe Carrier for Roof Racks

Thule Canoe Carrier for Roof Racks

SKU: VKB3Z7855100W

$199.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Yakima SKS Lock System Kit

Yakima SKS Lock System Kit

SKU: VKB3Z7821984A

$69.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Liftgate Privacy Curtain

Liftgate Privacy Curtain

SKU: VNL1Z99000C38A

$119.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Overland Stand Alone Changing Room/Shower

Overland Stand Alone Changing Room/Shower

SKU: VNB3Z99000C38C

$319.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Overland Roof Rail Mounted Camping Shower

Overland Roof Rail Mounted Camping Shower

SKU: VNB3Z99000C38B

$319.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Ford Logo Large Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00A

$105.00

...

73 - 81 of 107 results