Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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134 results

Expedition 2019-2020 Black Carpeted Floor Mats, 4-Piece Set

Expedition 2019-2020 Black Carpeted Floor Mats, 4-Piece Set

SKU: JL1Z7813300FA

$125.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Remote Start System Plug-N-Play 100 Series Key Fob

Remote Start System Plug-N-Play 100 Series Key Fob

SKU: DA8Z19G364A

$375.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Expedition 2011-2016 Carhartt Front Row Seat Covers in Brown

Expedition 2011-2016 Carhartt Front Row Seat Covers in Brown

SKU: VEL1Z78600D20E

$209.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Thule Bike Frame Adapter

Thule Bike Frame Adapter

SKU: VDT4Z7855100E

$79.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Yakima Rack Mounted Medium Cargo Basket

Yakima Rack Mounted Medium Cargo Basket

SKU: VKB3Z7855100T

$649.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

SKU: VKB3Z7855100AE

$279.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Yakima Bike Carrier Hitch Swing Adaptor

Yakima Bike Carrier Hitch Swing Adaptor

SKU: VKB3Z7855100N

$439.00

Pickup Required

Pickup: Free at Dealer

Zinc Plated Wheel Locks for Hidden Lugs

Zinc Plated Wheel Locks for Hidden Lugs

SKU: FL1Z1A043A

$70.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Thule 60" Roof Rack Cross Bar Kit

Thule 60" Roof Rack Cross Bar Kit

SKU: VDL2Z7855100A

$609.00

Pickup Required

Pickup: Free at Dealer

...

91 - 99 of 134 results