Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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134 results

Thule Rack Mounted Cargo Basket with Net

Thule Rack Mounted Cargo Basket with Net

SKU: VJT4Z7855100C

$599.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

Expedition 2018-2021 Gatorback Flat Splash Guards Rear Pair

Expedition 2018-2021 Gatorback Flat Splash Guards Rear Pair

SKU: VJL1Z16A550A

$349.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100L

$839.00

Pickup Required

Pickup: Free at Dealer

Yakima Rack Mounted Canoe Carrier

Yakima Rack Mounted Canoe Carrier

SKU: VKB3Z7855100D

$199.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

Mobile-Ease Advanced Hands Free System

Mobile-Ease Advanced Hands Free System

SKU: 7L2Z19G399A

$520.00 + $14.00 Installation

Pickup Required

Pickup: Free at Dealer

Expedition 2022-2024 Air Design® Oxford White Painted Body Kit

Expedition 2022-2024 Air Design® Oxford White Painted Body Kit

SKU: VML1Z78200B72AE

$1,229.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Expedition 2022-2024 Air Design® Agate Black Painted Body Kit

Expedition 2022-2024 Air Design® Agate Black Painted Body Kit

SKU: VML1Z78200B72AA

$1,229.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Expedition MAX 2022-2024 Air Design® Agate Black Painted Body Kit

Expedition MAX 2022-2024 Air Design® Agate Black Painted Body Kit

SKU: VML1Z78200B72BA

$1,419.00

Shipping: Ships by Jan. 4

Pickup: Free at Dealer

...

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