Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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63 results

Remote Start System Bi-Directional Antenna Kit

Remote Start System Bi-Directional Antenna Kit

SKU: DL3Z15603C

$80.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Explorer 2011-2019 Trailer Hitch Wiring Harness w/ 4 Pin Connector

Explorer 2011-2019 Trailer Hitch Wiring Harness w/ 4 Pin Connector

SKU: BB5Z15A416A

$75.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Explorer 2011-2015 Trailer Hitch

Explorer 2011-2015 Trailer Hitch

SKU: BB5Z19D520AA

$355.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Explorer 2011-2015 Smoke Hood Deflector

Explorer 2011-2015 Smoke Hood Deflector

SKU: BB5Z16C900A

$115.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Explorer 2011-2015 Rear Bumper Protector

Explorer 2011-2015 Rear Bumper Protector

SKU: BB5Z17B807A

$100.00

Pickup Required

Pickup: Free at Dealer

Explorer 2011-2019 Carbon Black Molded Running Boards

Explorer 2011-2019 Carbon Black Molded Running Boards

SKU: HB5Z16450AB

$620.00

Pickup Required

Pickup: Free at Dealer

Thule Rack Mounted Cargo Basket with Net

Thule Rack Mounted Cargo Basket with Net

SKU: VJT4Z7855100C

$599.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Yakima Rack Mounted Canoe Carrier

Yakima Rack Mounted Canoe Carrier

SKU: VKB3Z7855100D

$199.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Explorer 2011-2019 Console Vault Vehicle Safe

Explorer 2011-2019 Console Vault Vehicle Safe

SKU: VGL2Z9906202A

$329.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

55 - 63 of 63 results