Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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305 results

THULE Ladder Rack

THULE Ladder Rack

SKU: VJL3Z9955100B

$1,099.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

F-150 2015-2020 Chrome Fuel Door Cover

F-150 2015-2020 Chrome Fuel Door Cover

SKU: VFL3Z99405A26A

$39.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Zinc Plated Wheel Locks for Hidden Lugs

Zinc Plated Wheel Locks for Hidden Lugs

SKU: FL1Z1A043A

$70.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Thule Rooftop Tent Adaptor

Thule Rooftop Tent Adaptor

SKU: VML3Z9955100G

$59.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

VizuaLogic Bluetooth Game Controller

VizuaLogic Bluetooth Game Controller

SKU: VLL3Z19J317A

$69.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

F-150 2015-2020 Gatorback Black Decal Splash Guards Rear Pair

F-150 2015-2020 Gatorback Black Decal Splash Guards Rear Pair

SKU: VHL3Z16A550H

$309.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

SuperCab & SuperCrew Bight Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SuperCab & SuperCrew Bight Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SKU: VFL3Z9920554H

$159.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

F-150 2015-2025 Chrome Bed Rails with Black End Caps for 5.5' Bed

F-150 2015-2025 Chrome Bed Rails with Black End Caps for 5.5' Bed

SKU: VFL3Z9955200C

$269.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

F-150 2015-2020 Original Wraps Matte Black Hood Cowl Stripe Kit

F-150 2015-2020 Original Wraps Matte Black Hood Cowl Stripe Kit

SKU: VFL3Z9920000F

$179.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

...

136 - 144 of 305 results