Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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373 results

NOCO GB-40 Battery Jump Start Pack

NOCO GB-40 Battery Jump Start Pack

SKU: VJL3Z10A765AS

$139.00

NOCO Protective Carry Case for GB-50 Battery Jump Start Pack

NOCO Protective Carry Case for GB-50 Battery Jump Start Pack

SKU: VJL3Z10C744DS

$39.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

SKU: BL3Z19A282A

$35.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

Ash Cup Coin Holder Kit w/o Lighter Element

Ash Cup Coin Holder Kit w/o Lighter Element

SKU: 5L8Z7804810AAA

$35.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

SKU: VFL3Z17N004E

$239.00

F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 5.5' Bed

F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 5.5' Bed

SKU: VFL3Z84501A42EA

$409.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

F-150 Reg Cab 2021-2025 Front 2pc All Weather Floor Liner Tray for Vinyl Floor

F-150 Reg Cab 2021-2025 Front 2pc All Weather Floor Liner Tray for Vinyl Floor

SKU: ML3Z1513086CA

$140.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

NOCO GB-70 Battery Jump Start Pack

NOCO GB-70 Battery Jump Start Pack

SKU: VJL3Z10A765BS

$259.00

F-150 2015-2025 Bed Divider

F-150 2015-2025 Bed Divider

SKU: FL3Z9900092A

$390.00

Shipping: Ships by Feb. 7

Pickup: Free at Dealer

...

28 - 36 of 373 results