Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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780 results

F-150 2021-2024 Aeroskin Smoke Hood Deflector

F-150 2021-2024 Aeroskin Smoke Hood Deflector

SKU: VML3Z16C900A

$89.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Trailer Hitch Ball Mount 2" Drop

Trailer Hitch Ball Mount 2" Drop

SKU: BL3Z19A282B

$35.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2021-2024 Tailgate Viscous Dampening Cartridge

F-150 2021-2024 Tailgate Viscous Dampening Cartridge

SKU: ML3Z5D008C

$100.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Trailer Hitch Ball Mount 2" Ball 1" Shank

Trailer Hitch Ball Mount 2" Ball 1" Shank

SKU: BL3Z19F503B

$35.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

Wheel and Tire Cleaner NON-RETURNABLE

Wheel and Tire Cleaner NON-RETURNABLE

SKU: NU7Z19523AA

$10.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2015-2024 REV Hard Folding Bed Cover for 5.5 Bed

F-150 2015-2024 REV Hard Folding Bed Cover for 5.5 Bed

SKU: VML3Z84501A42C

$1,299.00

Pickup Required

Pickup: Free at Dealer

Ash Cup Coin Holder Kit w/o Lighter Element

Ash Cup Coin Holder Kit w/o Lighter Element

SKU: 5L8Z7804810AAA

$35.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2021-2024 Smoke Hood Deflector

F-150 2021-2024 Smoke Hood Deflector

SKU: ML3Z16C900A

$115.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

F-150 2015-2024 Standard Interface Plate Kit

F-150 2015-2024 Standard Interface Plate Kit

SKU: FL3Z9928408AB

$65.00

Shipping: Ships by Nov. 25

Pickup: Free at Dealer

...

37 - 45 of 780 results