Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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560 results

Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 4 pc Kit

Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 4 pc Kit

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$159.00

Shipping: Ships by Dec. 31

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Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

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Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

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Super Duty 2017-2022 Front 2pc All Weather Floor Liner Tray

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Super Duty 2023-2025 Trailer Mounted Camera Kit

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