Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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555 results

Overland Exterior Area Lighting and Speaker

Overland Exterior Area Lighting and Speaker

SKU: VNL1Z18D906A

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Shipping: Ships by Jan. 10

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Super Duty 2017-2022 AMP Box Side Bed Step for 6.75' Bed

Super Duty 2017-2022 AMP Box Side Bed Step for 6.75' Bed

SKU: VKC3Z17A958B

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Super Duty Crew Cab 2019-2022 Folding Rear Row Seat Covers 60/40 in Charcoal

Super Duty Crew Cab 2019-2022 Folding Rear Row Seat Covers 60/40 in Charcoal

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Super Duty 2021-2022 Lighted Ford Oval Front LED with Front Camera

Super Duty 2021-2022 Lighted Ford Oval Front LED with Front Camera

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Commercial Use Roadside Assistance Kit with Ford Logo

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Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Gunmetal

Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Gunmetal

SKU: VPC3Z16A550K

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Thule Hitch Mounted Bicycle Carrier for 4 Bikes

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SKU: VM1PZ7855100BA

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Shipping: Ships by Jan. 10

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Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

SKU: LC3Z1A189AJ

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Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

SKU: VML3Z18246E

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...

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