Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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555 results

THULE Rack-Mounted Cargo Box

THULE Rack-Mounted Cargo Box

SKU: VAT4Z7855100L

$539.00

Pickup Required

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Thule Hitch Mounted Tilting Bike Carrier

Thule Hitch Mounted Tilting Bike Carrier

SKU: VPL2Z7855100A

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Shipping: Ships by Jan. 12

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Super Duty 2017-2025 TPMS Trailer Sensor Kit without Pro Trailer Backup Assist

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Remote Start System Long Range One Way Key Fob

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Super Duty 2017-2022 Molded Rear Pair Splash Guards for SRW with Wheel Lip Moldings

Super Duty 2017-2022 Molded Rear Pair Splash Guards for SRW with Wheel Lip Moldings

SKU: HC3Z16A550DC

$60.00

Shipping: Ships by Jan. 12

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Yakima Rack Mounted Stand Up Paddleboard Carrier

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SKU: VKB3Z7855100H

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Shipping: Ships by Jan. 12

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Super Duty 2023-2025 Putco Stainless Steel Tailgate Trim Kit

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SKU: VPC3Z99290D90A

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Shipping: Ships by Jan. 12

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Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

SKU: DC3Z2613300A

$150.00

Shipping: Ships by Jan. 12

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Super Duty 2023-2025 REV Hard Folding Black Tonneau/Bed Cover for 8' Styleside Bed

Super Duty 2023-2025 REV Hard Folding Black Tonneau/Bed Cover for 8' Styleside Bed

SKU: VPC3Z99501A42H

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...

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