Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412H

                  $299.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2019-2022 Folding Rear Seat Covers w/ Armrest 60/40 in Charcoal

                  Super Duty Crew Cab 2019-2022 Folding Rear Seat Covers w/ Armrest 60/40 in Charcoal

                  SKU: VKC3Z2663812F

                  $269.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 UVS 100 Custom Sunscreen

                  Bronco Sport 2021-2025 UVS 100 Custom Sunscreen

                  SKU: VM1PZ78519A02A

                  $109.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  SKU: VN2DZ9942528AC

                  $49.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Molded Splash Guards Rear Pair

                  Edge 2019-2024 Molded Splash Guards Rear Pair

                  SKU: KT4Z16A550AA

                  $60.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 McGard Tailgate Lock

                  Ranger 2019-2023 McGard Tailgate Lock

                  SKU: VKB3Z18168A

                  $39.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
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                  F-150 Raptor 2017-2020 Lund Aeroskin Smoke Hood Deflector

                  F-150 Raptor 2017-2020 Lund Aeroskin Smoke Hood Deflector

                  SKU: VHL3Z16C900A

                  $89.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Molded Carbon Black Splash Guards Front Pair

                  F-150 2015-2020 Molded Carbon Black Splash Guards Front Pair

                  SKU: FL3Z16A550CA

                  $60.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Black Platinum Door Sill Plates

                  Bronco 2Dr 2021-2025 Black Platinum Door Sill Plates

                  SKU: VM2DZ99132A08B

                  $109.00

                  Shipping: Ships by Apr 28
                  Pickup: Free at Dealer
                  Add to Cart
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