Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  22 results
                  Covercraft Front Seat Pet Barrier

                  Covercraft Front Seat Pet Barrier

                  SKU: VM1PZ78666C07A

                  $99.00

                  Shipping: Ships by Dec. 5
                  Pickup: Free at Dealer
                  Pet Kennel

                  Pet Kennel

                  SKU: VM1PZ19H376A

                  $179.00

                  Shipping: Ships by Dec. 5
                  Pickup: Free at Dealer
                  Bronco 4Dr 2021-2024 Topliner Roof Kit

                  Bronco 4Dr 2021-2024 Topliner Roof Kit

                  SKU: VM2DZ58521A03U

                  $539.00

                  Shipping: Ships by Dec. 5
                  Pickup: Free at Dealer
                  Bronco 2021-2024 Console Vault Center Console In-Vehicle Safe

                  Bronco 2021-2024 Console Vault Center Console In-Vehicle Safe

                  SKU: VM2DZ9906202A

                  $339.00

                  Shipping: Ships by Dec. 5
                  Pickup: Free at Dealer
                  Bronco 2Dr 2021-2024 Floor Mount Cargo Net

                  Bronco 2Dr 2021-2024 Floor Mount Cargo Net

                  SKU: VM2DZ5446046A

                  $19.00

                  Shipping: Ships by Dec. 5
                  Pickup: Free at Dealer
                  Portable Mini Fridge Freezer

                  Portable Mini Fridge Freezer

                  SKU: VLL3Z19J316A

                  $759.00

                  Shipping: Ships by Dec. 5
                  Pickup: Free at Dealer
                  Bronco 2021-2024, Storage Bag Kit

                  Bronco 2021-2024, Storage Bag Kit

                  SKU: VM2DZ78676A00B

                  $429.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Rear Sunvisor & Cargo Organizer

                  Rear Sunvisor & Cargo Organizer

                  SKU: VM1PZ78115A00A

                  $125.00

                  Shipping: Ships by Dec. 5
                  Pickup: Free at Dealer
                  Bronco 2021-2024 Console Vault Rear Under Floor In-Vehicle Safe

                  Bronco 2021-2024 Console Vault Rear Under Floor In-Vehicle Safe

                  SKU: VM2DZ9906202B

                  $479.00

                  Shipping: Ships by Dec. 5
                  Pickup: Free at Dealer
                  123
                  10 - 18 of 22 results