Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Crew Cab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

                  F-150 Crew Cab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

                  SKU: CL3Z1613300AA

                  $125.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2020-2023 4pc All Weather Floor Liner Tray

                  Ranger SuperCab 2020-2023 4pc All Weather Floor Liner Tray

                  SKU: LB3Z2113300AA

                  $205.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2025, SuperCab and Crew Cab Floor Mats, Carpeted, 60 oz., 3-pc, Black

                  Super Duty 2025, SuperCab and Crew Cab Floor Mats, Carpeted, 60 oz., 3-pc, Black

                  SKU: SC3Z2613300EA

                  $295.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Fiesta 2012-2019 4pc Charcoal Black Carpet Floor Mat Set

                  Fiesta 2012-2019 4pc Charcoal Black Carpet Floor Mat Set

                  SKU: CA6Z5413300AB

                  $105.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect LWB 2019-2023 4pc All Weather Floor Liner Tray

                  Transit Connect LWB 2019-2023 4pc All Weather Floor Liner Tray

                  SKU: KT1Z1713300DA

                  $205.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2024 4pc All Weather Floor Liner Tray

                  Edge 2015-2024 4pc All Weather Floor Liner Tray

                  SKU: HT4Z5813300AA

                  $205.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor SuperCab 2010-2014 3pc All Weather Rubber Floor Mats

                  F-150 Raptor SuperCab 2010-2014 3pc All Weather Rubber Floor Mats

                  SKU: AL3Z1813300CA

                  $150.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2015-2025 2pc Black Carpet Front Floor Mat Set

                  F-150 Reg Cab 2015-2025 2pc Black Carpet Front Floor Mat Set

                  SKU: JL3Z1513086AD

                  $125.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2006-2010 3pc Front & Rear All Weather Rubber Floor Mats

                  Super Duty 2006-2010 3pc Front & Rear All Weather Rubber Floor Mats

                  SKU: 8C3Z2613300A

                  $175.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
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