Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

                  Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

                  SKU: VML3Z2663812C

                  $279.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2012-2016 2pc Front All Weather Rubber Floor Mats

                  Super Duty 2012-2016 2pc Front All Weather Rubber Floor Mats

                  SKU: DC3Z2513086A

                  $110.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  SKU: VFL3Z2806202C

                  $329.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus-RS 2016-2018 Carbon Fiber 6 Speed Gear Shift Knob

                  Focus-RS 2016-2018 Carbon Fiber 6 Speed Gear Shift Knob

                  SKU: M7213FRSCF

                  $135.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  SKU: VKB3Z1613208A

                  $249.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Console Vault Floor Vehicle Safe

                  Ranger 2019-2023 Console Vault Floor Vehicle Safe

                  SKU: VKB3Z9906202B

                  $459.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  SKU: VML3Z25600D20C

                  $339.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Mustang GT350 2015-2019 Ford Performance Black 6-Speed Shift Knob

                  Mustang GT350 2015-2019 Ford Performance Black 6-Speed Shift Knob

                  SKU: M7213M8SB

                  $105.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Ranger SuperCab 2020-2023 4pc Black Carpet Floor Mat Set

                  Ranger SuperCab 2020-2023 4pc Black Carpet Floor Mat Set

                  SKU: LB3Z2113300BA

                  $125.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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