Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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106 results

Yakima HD Crossbar Kit

Yakima HD Crossbar Kit

SKU: VM1PZ7855100A

$629.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Cross Bars 2pc Set

Cross Bars 2pc Set

SKU: 7T4Z7855100BA

$150.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Liftgate Privacy Curtain

Liftgate Privacy Curtain

SKU: VNL1Z99000C38A

$119.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Perimeter Plus Vehicle Security System

Ford Perimeter Plus Vehicle Security System

SKU: FT4Z19A361A

$245.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Thule OverCast Awning

Thule OverCast Awning

SKU: VKB3Z99000C38FB

$639.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

LED Anti-Theft Flasher Vehicle Security System

LED Anti-Theft Flasher Vehicle Security System

SKU: DM5Z19D596A

$15.00 + $70.00 Installation

Ash Cup Coin Holder with Lighter Element

Ash Cup Coin Holder with Lighter Element

SKU: LC5Z7804810AA

$75.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Thule Lift Assist Kayak Carrier

Thule Lift Assist Kayak Carrier

SKU: VKB3Z7855100Z

$959.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Protective Seat Covers for Pets for 2nd Row

Protective Seat Covers for Pets for 2nd Row

SKU: VJL1Z7863812B

$429.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

...

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