Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Explorer 2020-2025 Cargo Area Liner for Behind 2nd-Row Seat

Explorer 2020-2025 Cargo Area Liner for Behind 2nd-Row Seat

SKU: LB5Z7811600BB

$170.00

Shipping: Ships by Apr 8

Pickup: Free at Dealer

Add to Cart

Mustang 2007-2009 4pc All Weather Rubber Floor Mats

Mustang 2007-2009 4pc All Weather Rubber Floor Mats

SKU: 6R3Z6313300A

$150.00

Shipping: Ships by Apr 8

Pickup: Free at Dealer

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Maverick 2022-2025 Lund Smoke Low Profile Side Window Deflectors

SKU: VNZ6Z18246A

$89.00

Shipping: Ships by Apr 8

Pickup: Free at Dealer

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Bronco Sport 2021-2025 UVS 100 Custom Sunscreen

Bronco Sport 2021-2025 UVS 100 Custom Sunscreen

SKU: VM1PZ78519A02A

$109.00

Shipping: Ships by Apr 8

Pickup: Free at Dealer

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Super Duty 2017-2022 Black Hood Deflector

Super Duty 2017-2022 Black Hood Deflector

SKU: HC3Z16C900C

$225.00

Shipping: Ships by Apr 8

Pickup: Free at Dealer

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Ranger 2019-2023 McGard Tailgate Lock

Ranger 2019-2023 McGard Tailgate Lock

SKU: VKB3Z18168A

$39.00

Shipping: Ships by Apr 8

Pickup: Free at Dealer

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F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

SKU: ML3Z5K238AA

$100.00

Shipping: Ships by Apr 8

Pickup: Free at Dealer

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Ford Perimeter Plus Vehicle Security System

Ford Perimeter Plus Vehicle Security System

SKU: KN1Z19A361A

$255.00

Shipping: Ships by Apr 8

Pickup: Free at Dealer

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Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

SKU: VM1PZ1863812E

$269.00

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