Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Black Carbon Fiber 6 Speed Shift Knob

Black Carbon Fiber 6 Speed Shift Knob

SKU: FM5Z7213C

$120.00

Shipping: Ships by Jan. 20

Pickup: Free at Dealer

Bronco Sport 2021-2025 Neoprene Front Seat Covers w/ MOLLE Straps in Black

Bronco Sport 2021-2025 Neoprene Front Seat Covers w/ MOLLE Straps in Black

SKU: VM1PZ15600D20C

$329.00

Shipping: Ships by Jan. 20

Pickup: Free at Dealer

Super Duty 2021-2022 Lighted Ford Oval Front LED without Front Camera

Super Duty 2021-2022 Lighted Ford Oval Front LED without Front Camera

SKU: VMC3Z8A224B

$309.00

Shipping: Ships by Jan. 20

Pickup: Free at Dealer

F-150 SuperCab SuperCrew 2021-2025 Yakima Removable Roof Rack and Crossbar System

F-150 SuperCab SuperCrew 2021-2025 Yakima Removable Roof Rack and Crossbar System

SKU: VML3Z7855100B

$779.00

Shipping: Ships by Jan. 20

Pickup: Free at Dealer

F-150 2021-2024 Paint Protection Film Kit

F-150 2021-2024 Paint Protection Film Kit

SKU: VLL3Z2120000A

$399.00

Shipping: Ships by Jan. 20

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Super Duty 2018-2022 Bushwacker Black Fender Flares

Super Duty 2018-2022 Bushwacker Black Fender Flares

SKU: VJC3Z16268A

$469.00

Shipping: Ships by Jan. 20

Pickup: Free at Dealer

F-150 2015-2025 Bed Rail Tonneau/Bed Cover Shim Kit for 5.5 Bed

F-150 2015-2025 Bed Rail Tonneau/Bed Cover Shim Kit for 5.5 Bed

SKU: VFL3Z99000A25B

$39.00

Shipping: Ships by Jan. 20

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Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

SKU: PR3Z5420000EA

$460.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

F-150 Crew Cab 2015-2020 Covercraft Rear Seat Covers 60/40 in Carhartt Gravel

F-150 Crew Cab 2015-2020 Covercraft Rear Seat Covers 60/40 in Carhartt Gravel

SKU: VFL3Z2663812K

$329.00

Shipping: Ships by Jan. 20

Pickup: Free at Dealer

...

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