Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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SuperCab Smoke Side Window Air Deflectors

SuperCab Smoke Side Window Air Deflectors

SKU: VFL3Z18246H

$69.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Ranger SuperCab 2019-2023 Smoke 4pc Side Window Air Deflector

Ranger SuperCab 2019-2023 Smoke 4pc Side Window Air Deflector

SKU: VKB3Z18246A

$109.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

F-150 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

F-150 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

SKU: VML3Z99132A08D

$59.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Super Duty 2021-2022 Lighted Ford Oval Front LED with Front Camera

Super Duty 2021-2022 Lighted Ford Oval Front LED with Front Camera

SKU: VMC3Z8A224D

$309.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Rear Door Garage Storage Bags

Bronco 4Dr 2021-2024 Rear Door Garage Storage Bags

SKU: VM2DZ54502H07E

$239.00

Shipping: Ships by Jan. 15

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F-150 2024-2025 Bedliner for 6.5ft Bed

F-150 2024-2025 Bedliner for 6.5ft Bed

SKU: RL3Z9900038B

$375.00

Pickup Required

Pickup: Free at Dealer

Off-Road Assistance Kit

Off-Road Assistance Kit

SKU: VM1PZ19F515B

$199.00

Shipping: Ships by Jan. 15

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F-150 2015-2025 Bed Mat for 6.5' Bed

F-150 2015-2025 Bed Mat for 6.5' Bed

SKU: ML3Z99112A15B

$210.00

Commercial Use Roadside Assistance Kit with Ford Logo

SKU: VJL3Z19F515BA

$219.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

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