Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Fiesta 2011-2019 All Weather Rubber Floor Mats

Fiesta 2011-2019 All Weather Rubber Floor Mats

SKU: BE8Z5413300AB

$140.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

F-150 2021-2025 Gatorback Black & Chrome Ford Logo Splash Guards Front Pair

SKU: VML3Z16A550DB

$319.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, No BLIS, No 360 Camera

F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, No BLIS, No 360 Camera

SKU: ML3Z17696AA

$880.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Yakima Awning

Yakima Awning

SKU: VKB3Z99000C38E

$469.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Explorer 2020-2025 Rear Bumper Protector

Explorer 2020-2025 Rear Bumper Protector

SKU: LB5Z17B807A

$100.00

Pickup Required

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F-150 2018-2020 Bed Cargo Illumination Kit

F-150 2018-2020 Bed Cargo Illumination Kit

SKU: JL3Z13E754A

$255.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

Bronco Sport 2021-2025 TufSkinz Velocity Blue Liftgate Lettering

Bronco Sport 2021-2025 TufSkinz Velocity Blue Liftgate Lettering

SKU: VN1PZ9942528BC

$59.00

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Bronco 4Dr 2021-2024 Coverking Neoprene Front Seat Covers

Bronco 4Dr 2021-2024 Coverking Neoprene Front Seat Covers

SKU: VM2DZ15600D20C

$299.00

Shipping: Ships by Jan. 15

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Bronco 2Dr 2021-2024 Coverking Neoprene Front Seat Covers

Bronco 2Dr 2021-2024 Coverking Neoprene Front Seat Covers

SKU: VM2DZ15600D20D

$299.00

Shipping: Ships by Jan. 15

Pickup: Free at Dealer

...

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