Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty 2023-2025 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

Super Duty 2023-2025 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

SKU: VPC3Z99501A42A

$1,669.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Super Duty 2017-2022 Stowable Single Bed Loading Ramp

Super Duty 2017-2022 Stowable Single Bed Loading Ramp

SKU: HC3Z99286F56B

$540.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

SKU: ML3Z16450CA

$750.00

Pickup Required

Pickup: Free at Dealer

Ranger 2024-2025 Crew Cab Black Anodized Step Bar Filler

Ranger 2024-2025 Crew Cab Black Anodized Step Bar Filler

SKU: VR1WZ99200A20B

$769.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Escape 2013-2019 Molded Splash Guards Rear Pair

Escape 2013-2019 Molded Splash Guards Rear Pair

SKU: DJ5Z16A550BA

$60.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Heavy Duty Stainless Splash Guards Front or Rear Pair

Heavy Duty Stainless Splash Guards Front or Rear Pair

SKU: CL3Z16A550K

$170.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Bronco 2021-2024 Single Cross Bar

Bronco 2021-2024 Single Cross Bar

SKU: M2DZ7855100AA

$220.00

Super Duty 2017-2019 Chrome Lettering Tailgate Badge

Super Duty 2017-2019 Chrome Lettering Tailgate Badge

SKU: VHC3Z9942528G

$109.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Thule Bed Rack for Embark LS Tonneau Bed Covers

Thule Bed Rack for Embark LS Tonneau Bed Covers

SKU: VFL3Z7855100A

$699.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

...

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