Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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162 results

Trailer Hitch Ball Mount 2" Ball 1" Shank

Trailer Hitch Ball Mount 2" Ball 1" Shank

SKU: BL3Z19F503B

$35.00

Thule Bike Frame Adapter

Thule Bike Frame Adapter

SKU: VDT4Z7855100E

$79.00

Shipping: Ships by Jan. 12

Pickup: Free at Dealer

Thule Canoe Carrier for Roof Racks

Thule Canoe Carrier for Roof Racks

SKU: VKB3Z7855100W

$199.00

Shipping: Ships by Jan. 12

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NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

SKU: VM1PZ19A164A

$29.00

Shipping: More inventory coming soon

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Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Front Pair

Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Front Pair

SKU: VM1PZ16A550A

$299.00

Shipping: Ships by Jan. 12

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Bronco Sport 2021-2025 Air Design® Shadow Black Roof Spoiler

Bronco Sport 2021-2025 Air Design® Shadow Black Roof Spoiler

SKU: VM1PZ9944210BA

$389.00

Shipping: Ships by Jan. 12

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Yakima SKS Lock System Kit

Yakima SKS Lock System Kit

SKU: VKB3Z7821984A

$69.00

Shipping: Ships by Jan. 12

Pickup: Free at Dealer

Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

SKU: VM1PZ16A550B

$299.00

Shipping: Ships by Jan. 12

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HD Dashcam with IR Interior Facing Camera Bundle

HD Dashcam with IR Interior Facing Camera Bundle

SKU: VHL3Z19G490J

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