Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

SKU: BL3Z19A282A

$35.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Cargo Area Security Drawer

Bronco 4Dr 2021-2024 Cargo Area Security Drawer

SKU: VM2DZ78115A00E

$789.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2021-2022 Ford Performance by WARN® Winch Kit

Bronco 2021-2022 Ford Performance by WARN® Winch Kit

SKU: M1821B

$1,050.00

Pickup Required

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Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

SKU: VP2DZ15A416A

$279.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2021-2024 TufSkinz Matte Black Grille Lettering

Bronco 2021-2024 TufSkinz Matte Black Grille Lettering

SKU: VN2DZ9942528AE

$49.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Remote Start System 1-Button Fob (2-Pack)

Remote Start System 1-Button Fob (2-Pack)

SKU: JS7Z15K601C

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Bronco 4Dr 2021-2024 Canvas Soft Tonneau Cover

Bronco 4Dr 2021-2024 Canvas Soft Tonneau Cover

SKU: VM2DZ99501A42A

$119.00

Shipping: Ships by Dec. 30

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NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

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SKU: VJL3Z10C744CS

$49.00

Shipping: Ships by Dec. 30

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Ford Performance Black Stainless Steel Slim Line License Plate Frame

Ford Performance Black Stainless Steel Slim Line License Plate Frame

SKU: M1828SSB

$35.00

Shipping: Ships by Dec. 30

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