Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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65 results

Thule Canoe Carrier for Roof Racks

Thule Canoe Carrier for Roof Racks

SKU: VKB3Z7855100W

$199.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

C-MAX 2013-2018 Side Window Air Deflectors

C-MAX 2013-2018 Side Window Air Deflectors

SKU: VGM5Z18246B

$129.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

C-MAX 2013-2018 Molded Splash Guards Front Pair

C-MAX 2013-2018 Molded Splash Guards Front Pair

SKU: AM5Z16A550A

$60.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

RIGID® Off-Road Under Body Amber Lighting Kit

RIGID® Off-Road Under Body Amber Lighting Kit

SKU: M15200RUNA

$295.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

C-MAX 2013-2018 Molded Splash Guards Rear Pair

C-MAX 2013-2018 Molded Splash Guards Rear Pair

SKU: AM5Z16A550B

$60.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Ford Performance License Plate Frame-Brushed Stainless Steel

Ford Performance License Plate Frame-Brushed Stainless Steel

SKU: M1828SS304C

$40.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Interior Light Kit

Interior Light Kit

SKU: CL8Z13E700AA

$315.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

SKU: CM16098M50CJ

$40.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Ford Performance Badge

Ford Performance Badge

SKU: M16098PBFP

$105.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

46 - 54 of 65 results