Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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129 results

Edge 2015-2024 Metal Gray Carpeted Floor Mats

Edge 2015-2024 Metal Gray Carpeted Floor Mats

SKU: LT4Z5813300AC

$125.00

Ford Logo Large Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00A

$105.00

Ford Performance Stainless Steel Marque Plate

Ford Performance Stainless Steel Marque Plate

SKU: M1828LS

$45.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

Ford Performance Badge

Ford Performance Badge

SKU: M16098PBFP

$105.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

SKU: M19546A12

$150.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

Ford Performance EZ-Up Tent Side Walls 10'

Ford Performance EZ-Up Tent Side Walls 10'

SKU: M1827W10A

$245.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

Edge 2020-2024 Gatorback Blue Ford Logo Splash Guards Front Pair

SKU: VLT4Z16A550A

$259.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

Edge 2019-2024 Trailer Hitch for 2" Receiver

Edge 2019-2024 Trailer Hitch for 2" Receiver

SKU: KT4Z19D520AA

$375.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

Powered by Ford Classic Fender Badge

Powered by Ford Classic Fender Badge

SKU: M16098PBF

$155.00

Shipping: Ships by Jan. 5

Pickup: Free at Dealer

...

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