Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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137 results

Yakima Roof Mounted Ski/Snowboard Rack

Yakima Roof Mounted Ski/Snowboard Rack

SKU: VKB3Z7855100E

$389.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Edge 2019-2024 Smoke Window Deflectors

Edge 2019-2024 Smoke Window Deflectors

SKU: VK2GZ18246A

$109.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD INTERIOR CLEANING KIT

FORD INTERIOR CLEANING KIT

SKU: MFPPCLEAN1

$40.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

ARB TRED PRO RECOVERY BOARDS

ARB TRED PRO RECOVERY BOARDS

SKU: M1830RB

$275.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Remote Start System 2-Button Fob with Confirmation

Remote Start System 2-Button Fob with Confirmation

SKU: JS7Z15K601B

$120.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Edge 2015-2024 UVS100 Custom Sunscreen

Edge 2015-2024 UVS100 Custom Sunscreen

SKU: VJT4Z78519A02A

$109.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Trailer Tow Wiring Kit

Trailer Tow Wiring Kit

SKU: FT1Z15A416A

$135.00

Pickup Required

Pickup: Free at Dealer

HD Dashcam with IR Interior Facing Camera Bundle

HD Dashcam with IR Interior Facing Camera Bundle

SKU: VHL3Z19G490J

$309.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Ford Performance License Plate Frame-Black Stainless Steel

Ford Performance License Plate Frame-Black Stainless Steel

SKU: M1828SS304BK

$40.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

37 - 45 of 137 results