Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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97 results

Thule Rack Mounted Folding Kayak Carrier

Thule Rack Mounted Folding Kayak Carrier

SKU: VM1PZ7855100D

$349.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Off-Road Pair of Recovery Boards

Off-Road Pair of Recovery Boards

SKU: M1820FPRB

$265.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Escape 2013-2019 Cargo Area Liner

Escape 2013-2019 Cargo Area Liner

SKU: DJ5Z7811600BA

$130.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

SKU: M10300COVER

$10.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

ARB Dual Portable Air Compressor

ARB Dual Portable Air Compressor

SKU: M1830DAC

$975.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

SKU: BL3Z19F503C

$30.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

ARB 47 QT FRIDGE/FREEZER

ARB 47 QT FRIDGE/FREEZER

SKU: M1830FRIDGE47

$1,050.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

SKU: M1821UHB

$295.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Escape 2013-2019 Carbon Black 2pc Cross Bars Set

Escape 2013-2019 Carbon Black 2pc Cross Bars Set

SKU: EJ5Z7855100AA

$175.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

...

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