Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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130 results

Sportz Truck Camping Tent for Styleside 8.0' Bed

Sportz Truck Camping Tent for Styleside 8.0' Bed

SKU: VAL3Z99000C38A

$319.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Commercial Use Roadside Assistance Kit with Ford Logo

SKU: VJL3Z19F515BA

$219.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Trailer Hitch 2 5/16" Ball 1" Shank

Trailer Hitch 2 5/16" Ball 1" Shank

SKU: BL3Z19F503A

$35.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

F-150 Crew Cab 2009-2014 Side Window Air Deflectors

F-150 Crew Cab 2009-2014 Side Window Air Deflectors

SKU: VGL3Z18246E

$99.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

F-150 2009-2017 8.8" 4x4 Front 4.10 Ring Gear and Pinion

F-150 2009-2017 8.8" 4x4 Front 4.10 Ring Gear and Pinion

SKU: M420988410F

$225.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Black Heavy Duty Splash Guards Rear Pair for SRW

Black Heavy Duty Splash Guards Rear Pair for SRW

SKU: CL3Z16A550V

$110.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Chrome Round Exhaust Tip

Chrome Round Exhaust Tip

SKU: KL3Z5K238A

$100.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

RIGID® Off-Road Under Body/Rock White Light Kit

RIGID® Off-Road Under Body/Rock White Light Kit

SKU: M15200RUN

$415.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Chrome Plated Wheel Lock Kit for Exposed Lugs

Chrome Plated Wheel Lock Kit for Exposed Lugs

SKU: 6L3Z1A043AA

$70.00

Shipping: Ships by Dec. 30

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...

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