Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 SuperCrew 2015-2025 3pc All Weather Floor Liner Tray for Carpet Floor

F-150 SuperCrew 2015-2025 3pc All Weather Floor Liner Tray for Carpet Floor

SKU: ML3Z1613300AA

$205.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

First Aid Kit with Ford Logo

SKU: VFL3Z19F515CA

$39.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Roadside Assistance Kit

Ford Roadside Assistance Kit

SKU: VFL3Z19F515AB

$59.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 2015-2025 Bed Mat for 5.5' Bed

F-150 2015-2025 Bed Mat for 5.5' Bed

SKU: ML3Z99112A15A

$190.00

Premium Carbon Black Locking Bed Cleat 4pc Kit

Premium Carbon Black Locking Bed Cleat 4pc Kit

SKU: HL3Z99000A64A

$110.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Under Seat Ebony Cargo Organizer

Under Seat Ebony Cargo Organizer

SKU: FL3Z78115A00AA

$40.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

SKU: VFL3Z17N004E

$239.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Soft Sided Folding Cargo Organizer

Ford Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00C

$90.00

Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

SKU: VFL3Z99000A64D

$49.00

Shipping: Ships by Dec. 29

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1 - 9 of 400 results