Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2025 Bed Mat for 6.5' Bed

F-150 2015-2025 Bed Mat for 6.5' Bed

SKU: ML3Z99112A15B

$210.00

Standard Interface Plate Kit

Standard Interface Plate Kit

SKU: HC3Z9928408AA

$70.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Chrome Plated Wheel Locks for Exposed Lugs

Chrome Plated Wheel Locks for Exposed Lugs

SKU: EK4Z1A043A

$70.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

TruXedo Cargo Bed Sling Organizer

TruXedo Cargo Bed Sling Organizer

SKU: VJL3Z54550A66A

$189.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

SKU: BL3Z19A282A

$35.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 2015-2023 Lug Nut Kit

F-150 2015-2023 Lug Nut Kit

SKU: M1012FA

$25.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

SKU: VHL3Z84501A42B

$1,969.00

Shipping: Ships by Dec. 29

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F-150 2015-2023 Ford Performance Sill Plate Set

F-150 2015-2023 Ford Performance Sill Plate Set

SKU: M1613208F15A

$115.00

Shipping: Ships by Dec. 29

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...

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