Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2025 BedRug Impact Bed Mat for 6.5' Bed

F-150 2015-2025 BedRug Impact Bed Mat for 6.5' Bed

SKU: VHL3Z99112A15B

$279.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Commercial Use Roadside Assistance Kit with Ford Logo

SKU: VJL3Z19F515BA

$219.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

SKU: VM1PZ7855100BA

$459.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Remote Start System Long Range One Way Key Fob

Remote Start System Long Range One Way Key Fob

SKU: DS7Z15K601F

$60.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

F-150 2015-2020 Fox Tuned by Ford Performance Off-Road Suspension Leveling Kit

F-150 2015-2020 Fox Tuned by Ford Performance Off-Road Suspension Leveling Kit

SKU: M18000F15AA

$1,570.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

SKU: BL3Z19F503C

$30.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

F-150 2015-2021 M14 x 1.5 Black Lug Nut Wheel Kit of 6

F-150 2015-2021 M14 x 1.5 Black Lug Nut Wheel Kit of 6

SKU: M1012F15B

$50.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

F-150 Crew Cab 2015-2023 Off-Road Running Board

F-150 Crew Cab 2015-2023 Off-Road Running Board

SKU: M16450FSORB

$1,100.00

Pickup Required

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Ford Performance 5.0/5.2L HI-Energy Engine Ignition Coils

Ford Performance 5.0/5.2L HI-Energy Engine Ignition Coils

SKU: M12029M52

$625.00

Shipping: Ships by Jan. 7

Pickup: Free at Dealer

...

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