Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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405 results

Thule Pickup Tailgate Bike Carrier for 8 Bikes

Thule Pickup Tailgate Bike Carrier for 8 Bikes

SKU: VFL3Z9955100A

$239.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

SKU: VLC3Z9955100A

$1,627.00

Pickup Required

Pickup: Free at Dealer

SuperCab Side Window Air Deflectors

SuperCab Side Window Air Deflectors

SKU: VGL3Z18246B

$89.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

F-150 2021-2023 22x9.5" Gloss Black Wheel

F-150 2021-2023 22x9.5" Gloss Black Wheel

SKU: M1007S2295GB

$500.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

RIGID® Off-Road Under Body/Rock White Light Kit

RIGID® Off-Road Under Body/Rock White Light Kit

SKU: M15200RUN

$415.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

SuperCrew Chrome Front/Rear Window Air Deflectors 4pc Set

SuperCrew Chrome Front/Rear Window Air Deflectors 4pc Set

SKU: VFL3Z18246F

$169.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

SKU: VFL3Z9920554B

$169.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

Interior Light Kit

Interior Light Kit

SKU: CL8Z13E700AA

$315.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 8.0' Bed

F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 8.0' Bed

SKU: VFL3Z99501A42HB

$389.00

Pickup Required

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...

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