Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Chrome Plated Wheel Locks for Exposed Lugs

Chrome Plated Wheel Locks for Exposed Lugs

SKU: EK4Z1A043A

$70.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

TruXedo Cargo Bed Sling Organizer

TruXedo Cargo Bed Sling Organizer

SKU: VJL3Z54550A66A

$189.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

F-150 2015-2023 Lug Nut Kit

F-150 2015-2023 Lug Nut Kit

SKU: M1012FA

$25.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Ford Performance Black Stainless Steel Slim Line License Plate Frame

Ford Performance Black Stainless Steel Slim Line License Plate Frame

SKU: M1828SSB

$35.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Ford Performance by ARB Digital Tire Inflator

Ford Performance by ARB Digital Tire Inflator

SKU: M1830AIR

$80.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

F-150 2015-2023 Horizontal Mount Bed Cargo Net for 5.5' Bed

F-150 2015-2023 Horizontal Mount Bed Cargo Net for 5.5' Bed

SKU: GL3Z99550A66A

$70.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

SKU: VHL3Z84501A42B

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Shipping: Ships by Dec. 31

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F-150 2015-2024 Bed Tray for 5.5' Bed

F-150 2015-2024 Bed Tray for 5.5' Bed

SKU: JL3Z99112A15E

$210.00

Pickup Required

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NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

SKU: VJL3Z10C744CS

$49.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

...

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