Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Black Platinum Stainless Steel Door Sill Plates 4-Piece Set For Super Crew

Black Platinum Stainless Steel Door Sill Plates 4-Piece Set For Super Crew

SKU: VKB3Z99132A08D

$129.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

Ford Performance License Plate Frame-Black Stainless Steel

Ford Performance License Plate Frame-Black Stainless Steel

SKU: M1828SS304BK

$40.00

Shipping: Ships by Jan. 1

Pickup: Free at Dealer

Ford Perimeter Plus Vehicle Security System

Ford Perimeter Plus Vehicle Security System

SKU: KN1Z19A361A

$255.00

Shipping: Ships by Jan. 1

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F-150 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 5.5' Bed

F-150 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 5.5' Bed

SKU: VJL3Z84501A42C

$509.00

Shipping: Ships by Jan. 1

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Ford Performance by WARN® Off-Road Recovery Kit

Ford Performance by WARN® Off-Road Recovery Kit

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Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

SKU: VFL3Z2806202C

$329.00

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Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

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F-150 2015-2020 Matte Black Textured Hood Deflector

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$99.00

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FORD EXTERIOR CLEANING KIT

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$120.00

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