Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

SKU: M1828SSC

$35.00

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F-150 2015-2025 Rev Hard Roll Up Bed Cover for 8.0' Bed

F-150 2015-2025 Rev Hard Roll Up Bed Cover for 8.0' Bed

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SuperCab & SuperCrew Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

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F-150 2015-2023 18"x 7.5"Matte Gray Wheel Kit

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F-150 2021-2023 5.0L Supercharger Kit with Pro Power Onboard

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Ford Logo Large Soft Sided Folding Cargo Organizer

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F-150 Reg Cab/SuperCab 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

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