Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2025 Chrome Dual Sail Mirror Caps

F-150 2015-2025 Chrome Dual Sail Mirror Caps

SKU: VFL3Z17D742D

$79.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100P

$499.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel for SuperCab

Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel for SuperCab

SKU: VML3Z1863812B

$269.00

Shipping: Ships by Jan. 11

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Thule Hitch Mounted Bicycle Carrier for 2 Bikes

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

SKU: VM1PZ7855100AA

$429.00

Shipping: Ships by Jan. 11

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F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

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FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

SKU: M1821UHB

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Off-Road Pair of Recovery Boards

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SKU: M1820FPRB

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F-150 2021-2024 UnderCover Agate Black Hard Folding Tonneau Cover for 5.5' Bed

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