Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

SKU: M5248F15157A

$105.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2021-2025 Black Platinum Tailgate Trim

F-150 2021-2025 Black Platinum Tailgate Trim

SKU: VML3Z99290D90B

$189.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

ECCO Back Up Reverse Alarm

ECCO Back Up Reverse Alarm

SKU: VAC3Z14N137A

$105.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Powered by Ford Classic Fender Badge

Powered by Ford Classic Fender Badge

SKU: M16098PBF

$155.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

F-150 SuperCrew 2015-2019 Stainless Steel Door Sill Plates

F-150 SuperCrew 2015-2019 Stainless Steel Door Sill Plates

SKU: VFL3Z99132A08A

$109.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2020 ECCO Back Up Reverse Alarm

F-150 2015-2020 ECCO Back Up Reverse Alarm

SKU: VFL3Z14N137A

$169.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2020 Chrome Square Exhaust Tip

F-150 2015-2020 Chrome Square Exhaust Tip

SKU: GL3Z5K238A

$110.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

SKU: VFL3Z9920554E

$129.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Ford Fast Charging Adapter (NACS)

Ford Fast Charging Adapter (NACS)

SKU: VRK9Z10E826A

$200.00

...

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