Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Carhartt Front Row Seat Covers 40/20/40 in Brown

                  Covercraft Carhartt Front Row Seat Covers 40/20/40 in Brown

                  SKU: VML3Z15600D20B

                  $289.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Lightning 2022-2025 Gatorback Rear Pair Chrome Plate Splash Guards with Black F-150 Logo

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Chrome Plate Splash Guards with Black F-150 Logo

                  SKU: VPL3Z16A550A

                  $299.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  SKU: VML3Z15600D20C

                  $289.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Red & Black Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Red & Black Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000D

                  $209.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10C744BS

                  $39.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 VISCO Red & Black Body Tri-Bar Stripe Kit

                  F-150 2021-2025 VISCO Red & Black Body Tri-Bar Stripe Kit

                  SKU: VML3Z6320000J

                  $219.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Bed Rack for Embark LS Tonneau Bed Covers

                  Thule Bed Rack for Embark LS Tonneau Bed Covers

                  SKU: VFL3Z7855100A

                  $699.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208B

                  $249.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Letters - Pink

                  F-150 2021-2025 Tailgate Letters - Pink

                  SKU: VPL3Z9942528B

                  $89.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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