Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Overland Stand Alone Changing Room/Shower

                  Overland Stand Alone Changing Room/Shower

                  SKU: VNB3Z99000C38C

                  $319.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Vinyl Flooring, for SuperCab or CrewCab w/Underseat Storage Box

                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Vinyl Flooring, for SuperCab or CrewCab w/Underseat Storage Box

                  SKU: PC3Z2613300DA

                  $205.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  WARN® WIRELESS WINCH HUB RECEIVER

                  WARN® WIRELESS WINCH HUB RECEIVER

                  SKU: M1821WR

                  $100.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Console Vault® In-Vehicle Safe

                  Super Duty 2023-2025 Console Vault® In-Vehicle Safe

                  SKU: VPC3Z7806202A

                  $359.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  First Aid Kit With Ford Oval

                  First Aid Kit With Ford Oval

                  SKU: VNK4Z19F515AB

                  $49.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  SKU: VJL3Z19J323AB

                  $79.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Super Duty 2020-2025 Advantage Soft Trifold Tonneau Cover for 8.0' Bed

                  Super Duty 2020-2025 Advantage Soft Trifold Tonneau Cover for 8.0' Bed

                  SKU: VPC3Z99501A42N

                  $619.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  SuperCab & SuperCrew Bight Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SuperCab & SuperCrew Bight Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554H

                  $159.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

                  SKU: VML3Z2663812M

                  $309.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
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