Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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429 results

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

SKU: VM1PZ7855100BA

$459.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

SKU: LC3Z1A189AJ

$910.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

SKU: VML3Z18246E

$69.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

Super Duty Platinum 2017-2025 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.75' Bed

Super Duty Platinum 2017-2025 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.75' Bed

SKU: VJC3Z99501A42A

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Pickup Required

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F-150 Crew Cab 2015-2023 Off-Road Running Board

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SKU: M16450FSORB

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Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

SKU: M1820FPORRHD

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Yakima Awning

SKU: VKB3Z99000C38E

$469.00

Shipping: Ships by Jan. 10

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FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

SKU: M1821UHR

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Super Duty 2023-2025 Gatorback Front Splash Guards w/Gunmetal Ford Oval w/Black Decal

Super Duty 2023-2025 Gatorback Front Splash Guards w/Gunmetal Ford Oval w/Black Decal

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...

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